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FAQs

Please read our FAQs page to find out more.

What happens if an item is on back order?

In rare cases, if you have not received your products within 10 days, please contact us immediately at support@lkenail.com and we will resolve the issue promptly.

I have entered an incorrct address!

If you have misspelled or auto-filled your address incorrectly, please reply to your order confirmation email with the correct information or notify us immediately at support@lkenail.com We can correct the address within 24 hours.

Do you ship outside the United States?

Shipping Restrictions:
We ship only to the United States (excluding American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands, Hawaii, and Alaska).

PLEASE NOTE:
Customers are responsible for all duties, taxes, VAT (Value Added Tax), or customs fees imposed by their respective countries on international shipments. These fees are not included in the international shipping cost, and orders will not be refunded due to any additional charges.

Please check with your local post office for applicable fees before placing your order.

Why did I pay for several days without atracking number?

Use this text to answer questions in as much detail as possible for your customers.

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